The NHS App is an app commissioned by the NHS England Digital to help patients get the right healthcare they need at the right time. It has been developed by a local GPs and leading IT company, sensibly. Using the app can help patients take more control of their own health
We are working hard to make sure that patients in Lewisham get the right service when they need it. For patients that need to see a GP we want to make sure that they can get access through mobile phone or smart devices.
We have been commissioned to develop and deliver the NHS App to support patients, registered with a Lewisham GP get easier access to primary care services.
The NHS App is free to download and features an interactive symptom checker which triages the patient to the most appropriate onward care service (self-care, NHS111, GP appointment or accident and emergency) within appropriate timescale, effectively helping patients to choose the right service in Lewisham.
How does it work?
The NHS App gives you a simple and secure way to access a range of NHS services. It allows patients to remotely request repeat prescriptions and book appointments without having to either call or walk in the GP or hospital.
For patients that need to see a GP, it is able to prioritise into more urgent appointment slots based on their needs and offer less urgent needs a later appointment. Patients are able to directly book an appointment without having to call the practice. In addition, patients are also able to access and view their health records and results without having to collect physical paper copies.
The NHS App is free to download and features a variety of different services:
- order repeat prescriptions and nominate a pharmacy where you would like to collect them
- book and manage appointments
- view your GP health record to see information like your allergies and medicines (if your GP has given you access to your detailed medical record, you can also see information like test results)
- choose how the NHS uses your data
- view your NHS number (find out what your NHS number is)
- use NHS 111 online to answer questions and get instant advice or medical help near you
- find NHS services near you
- search trusted NHS information and advice on hundreds of conditions and treatments
Where do I get the app from?
The NHS App is available on both IOS, Android phones and smart devices. It is free to download.
Can I book an appointment with my GP?
Depending on your symptoms, if you need to see a GP the app will direct you to appropriate appointments available at your GP practice.
Who can access the app?
If your practice has connected to NHS App, you will be able to book GP appointments if appropriate. Anyone can download the symptom checker. Patients under the age of 18 years old or with mental health symptoms are advised to contact their GP.
When can I use the app?
The app is available to access 24 hours a day, 7 days a week on your personal device.
How to Videos
Introducing the NHS App
Getting Started with the NHS App (Downloading and creating an account)
How to Login without using Photo ID
How To Book an Appointment
